Having had quite a few Airbnb “shoppers” in the past (i.e., guests who make a reservation with us while looking for other accommodations and then cancel at the very last minute), we have changed our cancellation policy from FLEXIBLE to FIRM.
We hope this change doesn’t inconvenience you, and we wanted to ensure you were aware before booking with us.
To receive a full refund, guests must cancel at least 30 days before check-in.
If the guest cancels between 7 and 30 days before check-in, the host will be paid 50% of the total amount for all nights.
If the guest cancels with less than 7 days' notice before check-in, the host will be paid 100% of the total amount for all nights.
Guests can also receive a full refund if they cancel within 48 hours of booking, if the cancellation occurs at least 14 days before check-in.
If an emergency or natural disaster disrupts your reservation, you may be eligible for a refund due to extenuating circumstances. Please check the Airbnb site or contact us directly so we can assist.
Thank you for your understanding as we continue to maintain our sanity and provide the best possible accommodations in Vieques!
Please let us know if you have any questions!
Mike and Marie